Responsible gambling

At Robin Hood Bingo, we take responsible gaming seriously and provide our players with tools to help them maintain control over their gambling habits.

Deposit Limits: We allow you to set daily, weekly or monthly deposit limits directly from your account settings. These limits can be adjusted at any time and will apply across all our games.

Time-Outs and Self-Exclusion: If you're concerned about your gaming activity, we encourage you to take a break. You can opt for a temporary Time-Out (cooling-off period) or self-exclude from playing on our site for 6 months, 1 year or 5 years.

Reality Checks: To help you stay in control, we provide Reality Check messages at regular intervals during your gaming sessions. These reminders will inform you of the time spent playing and amount wagered.

GamCare, BeGambleAware and Other Support Organisations: We're committed to supporting players who may need assistance with problem gambling. Our website links to reputable organisations like GamCare and BeGambleAware, which offer confidential advice, live chat and telephone support for those struggling with addiction.

Account Suspension or Closure: In cases where we detect underage gaming, false details provided, bonus abuse, chargebacks, collusion in tournaments or evidence of money laundering, we reserve the right to suspend or close your account. Self-excluded accounts will be locked during their chosen period and cannot be reopened until the minimum exclusion term has expired.

Support for Problem Gambling: If you're concerned about your gaming habits or a friend's, please don't hesitate to reach out to us or one of our recommended support organisations. They offer expert advice and guidance on how to overcome problem gambling behaviour.

We hope this information helps you maintain control over your gaming experience at Robin Hood Bingo.